Privacy Policy
How Opero collects, uses and protects your information.
On this page
Introduction
Opero (“Opero”, “we”, “us”) builds business operations software, including products such as FuelOne and HROne. We value your privacy and aim to be transparent about the information we handle and the choices you have.
This policy applies to the people who interact with us, including:
- Website visitors
- Prospective customers
- Business customers
- People who request a demo or consultation
- People who contact us through our forms
This document is provided for transparency. It describes our practices and the rights that may be available to you; it does not, on its own, assert any specific regulatory certification.
Information We Collect
We collect information in three broad ways: what you give us, what is gathered automatically, and the business data customers store in our products.
Personal information you provide
- Name
- Company name
- Email address
- Phone number
- Job title
- The contents of messages and consultation requests
Automatically collected information
- Browser type
- Operating system
- IP address
- Device information
- Referring page
- Pages visited
- Approximate session duration
- Cookie and analytics data (only with your consent)
Business platform information
When organisations use our products, the operational data they enter is stored so we can deliver the service. This business data belongs to the customer and is handled as described in Business Customer Data.
How We Use Information
We use the information we collect to:
Respond to inquiries
Answer questions and follow up on your requests.
Provide demos
Arrange and tailor product demonstrations.
Customer support
Help customers use and get value from our products.
Improve our website
Understand usage, in aggregate, to make it better.
Improve our platform
Refine features based on real operational needs.
Security
Protect our services, customers and users.
Fraud prevention
Detect and prevent abuse or misuse.
Communication
Send service and relationship messages you expect.
Legal compliance
Meet legal, accounting and regulatory obligations.
Business Customer Data
Opero provides ERP and business operations software. The way we handle the data customers store in our products is different from the way we handle marketing or sales information.
Customer data stays the customer's
- The business data a customer enters - transactions, employee records, inventory and similar - belongs to that customer.
- Opero processes this data only to provide, secure and support the service, or as instructed by the customer.
- We do not sell customer business data.
Third-Party Services
We rely on reputable service providers to operate. These are examples of the categories of providers we may use; specific providers can change over time.
Cloud hosting
Infrastructure that runs our website and services.
Analytics
Aggregated usage measurement, used only with consent.
Email delivery
Sending transactional and relationship emails.
Payment processing
Handling payments where applicable to a service.
Data Security
We take reasonable measures to protect information, including:
- HTTPS/TLS encryption for data in transit
- Encryption of sensitive data where appropriate
- Authentication and access controls
- Infrastructure security through established providers
- Monitoring of our systems
- Regular backups
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We keep information only as long as it is needed for:
- Providing our services
- Meeting legal, tax and accounting obligations
- Supporting customers and prospects
- Legitimate operational needs
When information is no longer needed, we delete or anonymise it.
Your Rights
Depending on where you live, you may have some or all of the following rights over your personal information:
Access
Request a copy of the information we hold.
Correction
Ask us to fix inaccurate information.
Deletion
Ask us to delete your information.
Restriction
Ask us to limit how we use it.
Withdraw consent
Withdraw consent you previously gave.
Data portability
Receive your data in a portable format.
The rights available to you depend on your jurisdiction. To make a request, contact us at privacy@atopero.com.
International Users
Opero operates from Colombo, Sri Lanka. Your information may be processed and stored in countries where we or our infrastructure providers operate. By using our website, you understand that your information may be transferred to, and processed in, locations outside your own country.
Children's Privacy
Our website and products are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will revise the date below and post the updated policy on this page. Your continued use of our website after changes take effect constitutes acceptance of the updated policy. Last updated: June 25, 2026.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out.
- privacy@atopero.com
- atopero.com
- Colombo, Sri Lanka